Demo preview — an illustrative example of how listings will appear on useEmark.com. Not a real offering.

SaaSProfitableOperating

InboxPilot — AI Email Triage for Support Teams

AI that sorts, tags, and drafts replies for busy customer-support inboxes.

Monthly revenue

$18,400/mo

Monthly profit

$12,900

Business age

2 yr 5 mo

Assets included

Overview

InboxPilot connects to shared support inboxes and uses AI to triage, tag, and draft first replies, cutting response time for small support teams.

Business model

Seat-based SaaS subscription billed monthly and annually, with usage tiers for AI drafts.

Audience

Around 190 active company accounts, concentrated in DTC e-commerce and B2B software support teams.

Financial summary

Example financials: ~$18.4k MRR across 240 paying seats, ~70% gross margin, <3% monthly logo churn over the trailing year.

Included assets

Production codebase and CI/CD
Brand, domain, and marketing site
Customer accounts and billing (Stripe)
AI prompt library and eval suite
Knowledge base and onboarding docs

Tech & tooling

Next.jsPostgreSQLPython workersOpenAI + fallback modelStripe

Remaining work

Nothing required to operate
Optional: ship the drafted mobile app

Growth opportunities

Add native CRM integrations
Expand into IT/helpdesk verticals
Introduce annual-only enterprise tier

Verification & transfer

Verification (example)

Example revenue recordsExample verified
Example traffic analyticsExample verified
Example customer contractsExample pending

Transfer readiness

Code repository access
Domain + DNS control
Billing account handover
Customer notification plan

Example transfer plan

1Sign example purchase agreement
2Migrate repositories and cloud accounts
3Transfer billing and DNS
4Joint customer announcement
530-day supported handover

Asking price

$420,000

2.7× annual profit (example)

Deal structureFull business transfer

Monthly revenue$18,400/mo

Reason for selling

Founder is moving to a new venture and wants a committed operator.

Starts an interactive demo — no transaction is created.

How Craftr would structure this

Craftr-prepared summary: a mature, profitable support-automation SaaS with clean transfer readiness and a defined 30-day handover. Example financials indicate stable retention; primary watch-item is model-cost exposure.

Illustrative transaction structure: full payment at close via escrow, with a 30-day transfer-verification window.

Asking price

$420,000

Demo preview — an illustrative example of how listings will appear on useEmark.com. Not a real offering.

Back to marketplace

SaaSProfitableOperating

InboxPilot — AI Email Triage for Support Teams

AI that sorts, tags, and drafts replies for busy customer-support inboxes.

Monthly revenue

$18,400/mo

Monthly profit

$12,900

Business age

2 yr 5 mo

Assets included

Overview

InboxPilot connects to shared support inboxes and uses AI to triage, tag, and draft first replies, cutting response time for small support teams.

Business model

Seat-based SaaS subscription billed monthly and annually, with usage tiers for AI drafts.

Audience

Around 190 active company accounts, concentrated in DTC e-commerce and B2B software support teams.

Financial summary

Example financials: ~$18.4k MRR across 240 paying seats, ~70% gross margin, <3% monthly logo churn over the trailing year.

Included assets

Production codebase and CI/CD
Brand, domain, and marketing site
Customer accounts and billing (Stripe)
AI prompt library and eval suite
Knowledge base and onboarding docs

Tech & tooling

Next.jsPostgreSQLPython workersOpenAI + fallback modelStripe

Remaining work

Nothing required to operate
Optional: ship the drafted mobile app

Growth opportunities

Add native CRM integrations
Expand into IT/helpdesk verticals
Introduce annual-only enterprise tier

Verification & transfer

Verification (example)

Example revenue recordsExample verified
Example traffic analyticsExample verified
Example customer contractsExample pending

Transfer readiness

Code repository access
Domain + DNS control
Billing account handover
Customer notification plan

Example transfer plan

1Sign example purchase agreement
2Migrate repositories and cloud accounts
3Transfer billing and DNS
4Joint customer announcement
530-day supported handover

Asking price

$420,000

2.7× annual profit (example)

Deal structureFull business transfer

Monthly revenue$18,400/mo

Reason for selling

Founder is moving to a new venture and wants a committed operator.

Starts an interactive demo — no transaction is created.

How Craftr would structure this

Illustrative transaction structure: full payment at close via escrow, with a 30-day transfer-verification window.

Asking price

$420,000